Recent Posts

Restoring Your Business After Disaster, the SERVPRO® Way | SERVPRO of Conway & Faulkner Counties

2/15/2024 (Permalink)

business man in office talking to female SERVPRO rep SERVPRO of Conway & Faulkner Counties is here for your business every step of the way, from ERPs to disaster recovery.

Fires, floods and severe storms can be serious situations no matter where they occur, but especially if an emergency like this happens at your business. A single disaster can have a serious impact on your year and can be really frustrating for your employees.

While we know that we can’t control the weather or prevent every single emergency from happening, it is possible to make a full recovery when you rely on SERVPRO of Conway & Faulkner Counties for a quick and reliable restoration.

Preparing Ahead of the Disaster

Disasters can strike at a moment’s notice, which means it is important to have a plan in place for multiple different scenarios. Your team should always know what’s next and what is expected of them.

One of the most important parts of your disaster plan is your communication strategy! Staying connected and informed is one of the most important ways to ensure your staff react appropriately. Assign specific tasks to people and establish a secure chain of command so that everyone knows what is going on.

You should also take a tour of your facility and show your team where all of the important valves and switches are. If your team can quickly shut off water during a water disaster or snuff out a fire with a nearby fire extinguisher, you will be able to avoid more serious damage.

In addition, you should also have a plan ready to use for after the disaster is over and your scene is secured. Establish the rules for remote work or gather your team at an alternate location while your repairs are taking place.

Recovering the SERVPRO Way

Once your space is secure and your staff are safe, it is time to call SERVPRO! Our reliable crew will take care of every aspect of your recovery and we will do it with confidence.

We will get right to work on restoring, rebuilding and cleaning, so we want you to focus on keeping your customers informed along the way. Business-customer relationships are everything nowadays, so it is important that your patrons know when you expect to be open again.

While you may have to be displaced temporarily, know that it is not forever! Hiring a professional restoration company can ensure you make a full recovery in a short amount of time. We will work hard to minimize the disruption to your workflow and staff while also making sure we leave a job well done.

Create the plans ahead of time so you can navigate through disasters more seamlessly, and then call SERVPRO of Conway & Faulkner Counties for a thorough restoration no matter your situation. Your business is always in good hands with us.

Has your business experienced a disaster, or do you want help building an emergency plan? Contact us to find everything you need.

Tackling Home Damage Restoration With Our Team | SERVPRO of Conway & Faulkner Counties

2/1/2024 (Permalink)

heavy rain pounding down on a blacktop surface SERVPRO of Conway & Faulkner Counties is Here to Help® when any disaster strikes!

The phrase “when it rains, it pours” can be applied to many life situations. Setbacks at work, relationship changes and even home disasters can all occur and take us by surprise. Any particular situation can become more than we expected, leaving us with many questions and not enough answers.

This is especially true when it comes to home damage following a disaster situation. The woes of Mother Nature, as well as simple home accidents like broken dishwashers, can cause serious damage without much warning.

The team at SERVPRO of Conway & Faulkner Counties is here to ensure you make a full recovery no matter the extent of your damage. We are ready to help when you need it most.

Disasters, Explained

The different disaster scenarios that are possible are endless, and each instance can cause a strain on your household or even on our entire community. It can be overwhelming even if we are expecting a situation, like a strong storm.

Heavy rain can have us all running for the safety of our homes, but it can become too much too fast and lead to flooding and mold concerns. Minor kitchen fires may seem contained in the moment, but you could be surprised to find soot and lingering smoke odors in other levels of your home.

These types of compounding damage can be really frustrating to deal with, and the longer you wait to address the problem, the worse it can become.

That’s why a quick response is always necessary! Our team is here to answer your call for help and we will get right to work for you.

A Single Team, Endless Possibilities

Every minute matters when it comes to reliable disaster recovery, which is why we are here 247 to respond to your home or business emergency. We know that quick action needs to be taken to avoid serious structural damage from setting in, so we get right to work to help you recover quickly.

Our highly trained team members will focus our efforts on your recovery based on your home’s specific needs. We will adjust your recovery plan no matter what kind of fire, water or storm damage is present. Our team is also locally owned and operated right here in the Conway community, which allows us to truly be faster to your home disaster.

We can do everything from securing your roof after suffering storm damage to pulling smoke odors out of your air after suffering a house fire. We have the tools and training to get it done for you quickly and efficiently.

Another benefit of working with us is that we are a one-stop-shop for all of your restoration needs! You can say goodbye to working with multiple contractors and agreements and relax in the knowledge that we will handle everything from start to finish.

We are ready to go to work for you, all you have to do is call. We know that suffering a home disaster can be frustrating, but we can assure you that SERVPRO® is here to make sure sunnier days are right around the corner for you.

Have you experienced a disaster and need restorations? Make one call to our office to start recovery fast.

Tips for a Safe and Toasty Warm Winter | SERVPRO of Conway & Faulkner Counties

1/16/2024 (Permalink)

brick chimney with lit fire logs Fire safety is a top priority for us at SERVPRO of Conway & Faulkner Counties this winter. Keep your home safe with these helpful tips!

Now that the holidays are over and a new year has begun, we all settle in to ride out the doldrums of winter together. These chilly temperatures and unfavorable weather can have all of us running to the warmth and safety of our homes much more often.

Unfortunately, the number of house fires drastically increases in the winter as we all turn on space heaters or stoke our fireplaces. Our team explains some easy ways to reduce your fire risk without sacrificing your comfort below.

Prepping Your Fires

We can all appreciate how nice a warm fire can feel on a cold winter’s night, but fireplaces can be really dangerous if not cared for properly.

First, you need to be cleaning out leftover ash before each new fire, and you should also take the time to thoroughly scrub your chimney walls to remove creosote buildup. Consider hiring a professional to come out and perform a thorough inspection of your chimney every year to look for cracks or aging issues.

If you keep flammable materials on your mantle, remove them before starting a fire and check to make sure your smoke detectors are in good working order. If your fireplace is gas or electric, take the time to check the gas or electrical lines before flipping your switch on. A single leak or loose connection can be dangerous or even deadly.

Setting Up Heaters for Success

Who doesn’t love having a toasty space heater at their feet while they are working or nearby while reading on the couch? However, space heaters can also be dangerous if they aren’t used properly. In fact, around 1,700 house fires are started by faulty space heaters or misuse.

The key to safe space heater use is to set it up in a fire-safe location. Choose a spot in your home that is flat, level and nonflammable, avoiding carpets or shag rugs. Keep the cord lying flat and consider taping it down to avoid tripping hazards.

This tip may surprise you, but your space heater should have a buffer of at least three feet of anything around it. This is crucial in case it tips over or gets knocked over. Try to keep pets and kids out of the area as much as possible.

Tips for Safety Features

It is important to remember that not all space heaters are created equally, so don’t just buy the first one you see or the one that is on sale. Do your research to make sure you are choosing a safe heater.

Check their website to ensure that they have passed all of their safety certifications, and read reviews of the heater you are researching to check what actual users have to say about it. In addition, certain safety features can help ensure it is a good purchase. A safety shutoff feature can help be a great backup if you have a hard time remembering to turn off your heater!

Lastly, be sure the heater cord is well-made and long enough for your needs. A length of at least six feet can help ensure you can set your heater up in a fire-safe location without sacrificing your comfort in the process.

Stay safe, stay warm and stay fire-free out there, folks! We hope you have a great rest of your winter season, but remember that we are always here if you suffer from any kind of fire damage. We will put your home back together quickly and with the confidence you deserve.

A quick fire damage restoration is just a phone call away. Call SERVPRO® for immediate assistance.

Suspect a Water Leak? Look Here First | SERVPRO of Conway & Faulkner Counties

1/2/2024 (Permalink)

close up of condensation on window pane and ledge Water damage can happen anywhere in your home. Call SERVPRO of Conway & Faulkner Counties to restore water damage on your property 24/7, 365.

Water serves such an essential role in our lives, and we rely on it to get all kinds of things done in our households on a daily basis. It is the star of many cooking ventures, the best way to get dishes, pets and kids clean after a long day and it freezes nicely into the ice cubes that chill our drinks.

This easy access to water makes our lives more efficient, but it can also increase our risk of suffering from water damage from time to time. Water leaks can happen at any moment, so knowing where to go looking for them is essential to stopping a problem from getting worse.

Under the Sink

We all have at least one sink in our houses, and that sink holds an important role of draining water efficiently through your water lines. A single loose connection or a deteriorating seal can be the catalyst for a serious water leak to happen under your cupboards.

Once a water leak starts in an unsuspecting spot, it can quickly seep and drip into your wooden cupboards, down your walls and under your floors. If you come upon a new puddle on the ground or notice a dip in your water pressure, get down below to investigate further.

Under or Behind Appliances

Many of us rely heavily on our appliances to help us get through our days and they can make our lives so much easier! However, a single leak or electrical malfunction can cause water to pour out onto your floors without much notice. Dishwashers, water heaters and washing machines are often the largest culprits when it comes to water leaks.

To add to the frustration, many water leaks begin behind or beneath appliances, making it hard to spot at the beginning. Try to get into the habit of pulling your machines away from the wall regularly to check underneath and behind them. A single water spot or a small mold colony should prompt you to take action right away.

Behind Drywall

If a water leak does happen in your house, you hope that it occurs in an easily accessible area. That can make cleanup and any restoration a bit easier. Unfortunately, water leaks often happen behind walls or under floors because that’s where all of your water lines eventually lead to!

If you start to notice your home smells musty or a spot near your ceiling is slowly getting darker than the rest of the wall, it may indicate a water leak behind your wall.

Window and Door Water Leaks

Condensation is a natural process that happens when the moisture in the air reacts to the drastic temperature change between the inside and outside. If condensation forms on your windows, it can seep down and settle onto your window sills or get behind your drywall.

Windows and doors can also experience structural aging and start to sag against their frames. If that happens, moisture can easily get in through those small gaps and cracks that appear and leak down your walls.

If you do become the victim of water damage, SERVPRO of Conway & Faulkner Counties is here to help. We will make sure all of the excess water is removed and your home is restored quickly. Call us today for a faster and more thorough restoration.

Don’t ignore signs of water damage! Call SERVPRO® for a quick restoration.

When You Need Disaster Assistance, You Need Us | SERVPRO of Conway & Faulkner Counties

12/15/2023 (Permalink)

group of 3 SERVPRO reps standing near a green semi truck at a work site No job is too big or too small for our team of industry leading experts at SERVPRO of Conway & Faulkner Counties!

Disasters are by nature unexpected. No one assumes that floods, fires or storms will happen on any given day. Lives can be turned upside down in an instant without much warning.

Even when we are prepared or are aware of the projected forecast, it can still be a helpless feeling to watch your home being damaged without being able to do anything about it.

No matter what kind of disaster happens in your home, recovering quickly is always a top priority. That’s where SERVPRO of Conway & Faulkner Counties comes into play!

Choosing Your Restoration Company

Experiencing a home disaster is usually an overwhelming experience that can lead to many emotions and feelings of frustration. These feelings can be made even worse by an unfriendly or unreliable restoration team.

Getting your life back together again is so important, and we fully understand that. We know that the company you choose should have extensive experience, a friendly demeanor, necessary training and a passion for helping others.

SERVPRO of Conway & Faulkner Counties is all of that and more! Our team offers reliable and efficient restoration services and our team members are dedicated to helping you recover immediately. We are available 247 for emergency assistance, and we can be at your door faster because we are locally owned and operated, making us your neighbors!

The Experience You Deserve

While supporting local businesses in your community is important, it is also important to ensure the restoration team you choose has the resources you need to fully recover. Our team is proudly backed by the national SERVPRO® brand to ensure we have the team and resources we need to help you from start to finish.

SERVPRO has been in business since 1967, and we quickly became one of the trusted leaders in the restoration industry. Today, there are more than 2,000 locations all around the nation, including our branch locally owned and operated here in the Conway area.

Our team offers the total package when it comes to restoration! We are constantly training and perfecting our craft to ensure you can rely on us no matter what kind of disaster occurs in your home. We also only use the most reliable and most advanced restoration equipment that is available.

With our rich history and quality restoration services, it’s no wonder that SERVPRO of Conway & Faulkner Counties is a trusted restoration leader in the Conway area. We will help you recover faster and more thoroughly day or night.

Want to learn more about everything we can do for you? Contact us to be prepared for anything.

Don’t Stand for Standing Water at Work | SERVPRO of Conway & Faulkner Counties

12/1/2023 (Permalink)

concrete floor tiling with large cracks and water on it Give SERVPRO of Conway & Faulkner Counties a call to restore your business from water damage!

You are busy getting ready for another regular day at work—you arrive, start turning on lights and unlocking doors, only to be hit with a musty odor of stagnant water. Where is the water leak and when did it exactly start?

Water leaks can happen at any point at your business, and they are always inconvenient. While minor leaks can usually be contained and cleaned up quickly, serious floods or burst water lines can feel like true nightmares.

No matter how your business suffered the water disaster, tackling the cleanup quickly is crucial. The sooner you can address the situation, the less damage you will have to overcome. Follow the steps below to stay in control when you come upon a water disaster at work.

<h3steps-toward-success">The Steps Toward Success

Discovering a water disaster at work can be really unnerving, especially if it is a complete surprise. Try to stay calm and follow these easy steps to help you focus on what needs to be done and to stay in control of the situation.

1. Stay safe. Just like anything else in life, staying safe should be your top priority. Get yourself and your employees to a safe location, and then assess the situation. Take some pictures of the situation and call SERVPRO® right away so we can start creating your recovery plan.

2. Control the disaster. While we have a quick response time, there will still be a small amount of time from when you call us to when we arrive at your home. Because of this, taking control by stopping the flow of water can help minimize your damage. Identify the source of the water as quickly as possible, and shut off the water valve that is controlling the flow of water. If you can’t find it quickly and water is still pouring out onto your floor, shut off the main waterline just to be safe.

3. Start the drying process. You will want to open some windows and turn on some fans to remove start the drying process, but try not to walk through the water if you don’t have to. Floodwater can pick up all kinds of hazardous substances along the way, like sewage, chemicals and storm runoff. Keep the area secure and closed to the public while you wait for us to arrive.

<h3recovery-process">The Recovery Process

You might breathe a sigh of relief to see our trucks in your drive! Our team will get right to work assessing the situation and setting up our drying equipment to remove the standing water. We will also address the source of the leak and secure that situation as well.

We will work with your insurance company throughout the entire process, so all you have to do during this time is focus on the well-being of your team. We often can find a way to section off the affected area so you can continue to operate however you are able until the repairs are complete.

Our team is dedicated to helping you overcome your water disaster as quickly as possible because we know how detrimental long-term closures can be to the success of your business.

Lean on us when you suffer water damage, and we will work alongside you to tackle your standing water issue in no time at all.

Do you need repairs after a water disaster in your commercial building? Contact us to get dried out quickly.

Different Home Damage Possibilities | SERVPRO of Conway & Faulkner Counties

11/17/2023 (Permalink)

residentail home with roof destroyed and debris falling down If you discover damage in your residence, call SERVPRO of Conway & Faulkner Counties right away.

Our homes are constantly under threat when it comes to damage possibilities. Strong weather, potential fires and structural aging issues can cause significant damage that leaves you with a lot of questions and yet another phone call to your insurance company.

Even with the potential risks that we face every day, we can’t live our lives in a constant state of worry! Natural disasters can’t be prevented, but preparing for every situation can help you ride out even the most unexpected situations with minimal to no damage.

SERVPRO® of Conway & Faulkner Counties is here to help with your entire restoration. We explain some of the most common types of damage and what our recovery process looks like below.

The Biggest Risks to the Conway Area

Strong winds from thunderstorms, tornadoes and heavy rain that brings flooding issues are the main causes of home damage due to Mother Nature in the Conway area. A popup storm can occur in the afternoon even when the morning starts out sunny! Water damage, roof damage and house fires are some of the other home damage situations that can occur at any point.

Water damage can come from any sort of home accident, including appliance malfunctions, burst pipes or faucet leaks, but it can also occur when rain infiltrates your home through a leak or a flood. The same holds true for fire, but more often than not, house fires are caused by human error or neglect.

When the Damage Gets Worse

Home damage is frustrating no matter what happens in your home, but it unfortunately may only be the beginning in a long string of damage repairs. For example, a flood certainly will lead to water damage, but it can also lead to mold issues or structural damage that could affect your foundation.

Fires also have the ability to cause further damage, even after the flames are out. Soot and smoke can spread to different levels or areas of your home that didn’t catch fire, leaving stained walls and lingering odors. Fire can also lead to water damage due to the water used to put out the fire.

Natural or manmade disasters are both overwhelming and require a trained hand to recover from completely. That’s where we come in! Our team is fully equipped to handle your restoration from start to finish.

When your home suffers a water disaster, we will first focus on removing the excess water to stop the damage from getting worse. We will also tackle odor removal and structural repairs. We will finish with a full sanitization to ensure a mold infestation can’t grow.

If your home suffers from a house fire, we will remove burned debris while we clean up all of the soot and smoke damage. We will also address any water issues during our repair process. If your home is damaged beyond repair, we will tear down the burned sections and rebuild it exactly how you want it.

We are a full-service restoration company, which means we will handle every aspect of your recovery! There is no need to work with other construction or remodeling companies when SERVPRO is on your side.

Does your home need restoration and you don’t want to make more than one call? Contact us to get everything handled by one team.

Planning for Emergencies at Your Business | SERVPRO of Conway & Faulkner Counties

11/17/2023 (Permalink)

clip board with a disaster preparedness checklist and emergency supplies in the background Are you prepared for disaster? SERVPRO of Conway & Faulkner Counties is here for you when disaster strikes!

Disaster can strike at any time, and the possibility of suffering a disaster at your workplace is actually increasing. The number of natural disasters has increased steadily over the last five years. Not only that, but these instances are becoming stronger and more destructive in nature, which means they leave behind more extensive damage than ever before.

While that might sound scary, we don’t want you to panic! Preparing for these types of situations can help you navigate these scenarios more smoothly.

Knowing what to expect and how to handle each situation is key to keeping your team safe and your business afloat. We explain more about preparing for disasters below.

The Importance of Having a Plan

Since the frequency of natural disasters have been increasing over the years, having a plan can save lives and reduce your damage risk. For example, preparing for the possibility of a flood or a fire can help you react quicker and get your employees to safety right away.

Natural or manmade disasters can cause widespread damage to your property, but they can also be a strain on your budget financially. Creating a plan ahead of time can help minimize the cost of recovery and ensure your staff get their wages in a timely manner.

Sometimes damage can be so severe that businesses have to close during the repair process, and oftentimes, those businesses never reopen. We are here to help make sure that doesn’t happen to you!

The Creation of an Emergency Ready Plan

Your SERVPRO® team has the perfect solution to your preparation needs. Our Emergency Ready Plan is a comprehensive guide that will help you navigate the most uncertain circumstances and will be your solution to staying in control of any damage situation.

Our team will start by assessing your business by laying out the different threats that are unique to your property. For example, a small storefront that sells local goods will have a much different risk level than a large warehouse that works with heat or chemicals.

We will explain what to do before, during and after each disaster. Preparation before certain events might include moving important paperwork to a water-safe location or creating go-bags for your employees to take with them as they get out safely.

Our Emergency Ready Plan will also lay out the important communication strategies to follow. We will create a reliable chain of command when it comes to communicating with authorities and your other team members, and it will also designate who is in charge of what during a disaster.

Your Emergency Ready Plan will help you navigate any weather disaster or manmade disaster with ease and confidence. If you know exactly what to do and when to do it, your losses will be minimized and your business will be restored and back open before you know it.

Ready to create your Emergency Ready Plan for your business? Contact us for your free assessment to start the plan you need.

Baking Up Your Holiday Treats in a Fire-Safe Way | SERVPRO of Conway & Faulkner Counties

11/17/2023 (Permalink)

pan on kitchen counter in residence ablaze while unattended Fire damage in your home? Not for long with SERVPRO of Conway & Faulkner Counties on the case!

The jolliest time of year has arrived, and we are ready to celebrate the holidays right alongside you. No matter what holidays you observe or how you celebrate, we would bet there will be an abundance of delicious homecooked meals and treats for all to enjoy.

Whether you always bring your family-famous green bean casserole or your sugar cookies are the first to go on the platter, you will be spending more time in the kitchen this season preparing for your holiday parties.

House fires increase at this time of year, particularly those that start in the kitchen. By incorporating these fire-safe practices, you can cook with confidence without the worry of starting an out-of-control blaze.

Space Preparation

Getting your space ready is the key to success! Removing clutter from around your counters and floor can take away tripping hazards, and you should keep your little ones and pets out of this area while the stove or oven is on.

You also need to limit the amount of flammable materials near your burners. Take away wooden utensils, pot holders, oven mitts and holiday decorations, and store them in a safe place so they can’t accidentally catch on fire.

In addition to removing flammable hazards around your kitchen, you also need to address your clothing! Loose apron strings, holiday outfits and long sleeves can also become fire hazards and can create a really dangerous situation for you. Be mindful about your outfit and keep those sleeves rolled up.

Watch Food Carefully

If you are in charge of baking, boiling, grilling or frying, stay close by the kitchen. All forms of cooking can be dangerous, so being near your stove or oven can help you control a situation before it gets out of hand.

Some families love the tradition of deep-frying a turkey, which requires extra precautions and safety measures. Choose one person who will man the fryer and control the oil. Use a flat, nonflammable surface that is far away from any overhangs or outbuildings. Check the package of your turkey, and make sure to pull it out in time so that the meat is completely thawed by the time it goes into the fryer.

Check on Your Alarms and Extinguishers

Preventing a situation before it starts is always ideal, but sometimes it is just not possible. This is why having your alert systems and extinguishers ready to go is vital! Check the batteries in your smoke alarms every month, and replace them as needed.

You also should be sure you have at least one fire extinguisher in your home. Ideally it should be kept close to or inside your kitchen for emergencies. Being able to access it quickly can help you knock down a few flames so you can avoid serious damage.

We hope you have a safe and relaxing holiday season, but remember that we are always here to help you overcome any fire damage that you do suffer. We will clean, sanitize and rebuild your kitchen so you can get back to your festive holiday plans ahead.

House fires can happen in the blink of an eye. Contact us for a quick restoration day or night!

Safely Navigating Chilly Winter Weather | SERVPRO of Conway & Faulkner Counties

11/17/2023 (Permalink)

snowy highway with vehicles driving in a squall The winter season is almost upon us! SERVPRO of Conway & Faulkner Counties has your back with these helpful tips.

The winter season is upon us, and it is time to start thinking about the potential for severe winter weather. While we are less likely to experience a catastrophic blizzard or a deep freeze, our community is still at risk of suffering through our own kind of winter weather.

Heavy rain, sleet, wind and temperatures below freezing can cause all kinds of issues for our homes, and it is not out of the question to experience minor snowstorms from time to time. Preparing ahead of time for these different scenarios can keep your entire family safe and reduce the risk of damage to your home.

Preparing for the Storm

Once the forecast has been predicted, we suggest you head for home and stay there! Traveling during winter storms can be dangerous if sleet, ice or snow are on the roads.

Instead, hunker down and start gathering your emergency supplies to help you stay comfortable in case the unexpected occurs. Severe weather can impact your home for hours or even a few days, so having what you need can keep you safer.

Locate your extra flashlights and batteries, emergency candles, and extra blankets in case the power goes out. You should also have a backup heating source like a fireplace to use to help you stay warm.

Depending on the temperature outside, your home may start to cool down quickly if we lose power. Keep a different location in mind that you can head to if your home becomes too uncomfortable to stay in. Communicate with a friend and go to his or her house, or head to a public space if needed in order to stay warm.

Addressing Any Home Damage

Winter weather can come in all shapes and sizes, quickly turning rain into sleet, ice pellets or a sheet of ice that covers the ground. After the storm has blown on, use caution and take a look at your home to get started on any cleanup needs.

Strong wind and ice are usually the most damaging parts of a winter storm in the Conway area, so check your roof and siding for signs of broken materials or missing shingles. You should also evaluate each vent leading from your home and clear off any ice buildup quickly. If your vents cannot safely expel carbon monoxide, it can easily back up into your home and become really dangerous for your family.

Where Our Restoration Team Comes In

Storms can cause all kinds of damage to your home, but we can help you recover no matter what happens! If a tree falls on your roof, we will secure your space and address repairs. If the temperatures drop below freezing and a pipe bursts in your basement, we will dry out the area and replace the pipe.

Our team is here for you 247 to help you recover, all you have to do is get us on the phone after you discover damage. We will take it from here.

Our team is always ready for anything! Contact us at SERVPRO of Conway & Faulkner Counties for a quick restoration after suffering damage from a winter storm.