What to Expect When You Call Us for Water Damage | SERVPRO® of Conway & Faulkner Counties

2/6/2022 (Permalink)

When water damage strikes, make the call to SERVPRO of Conway & Faulkner Counties for A-to-Z cleanup and restoration.

What would you say if we told you that on a daily basis there are 14,000 Americans who experience water damage issues in their homes? If you happen to be one of these people, don’t panic, at SERVPRO, we are here for you.

Once you contact SERVPRO, we will work quickly and efficiently to get your home back to normal. Here’s what you can expect from us:

Emergency Contact. Our specialists are on hand 24 hours a day, seven days a week, and we are ready to help at any moment’s notice. During your initial call, we will get information about the damage, set up an appointment to come and assess it for ourselves and then determine next steps. Because quick action is crucial, we will be there to help in no time.

Inspection and Water Damage Assessment. When our technicians arrive, we will immediately go to the source of the problem to address it. If the water damage was caused by a leak, we’ll plug it. We will then evaluate the damage, marking hazards along the way. We will then determine what can be saved, restored or replaced.

Water Removal. Because we use powerful pumps and extraction units, we can remove hundreds (or thousands) of gallons of water damage from your home. By removing all the standing water, we can help reduce the risk of mold and speed up the drying time.

Damaged Material Removal. While we try to preserve and restore as much as possible, water damage can render some items irretrievably damaged. We’ll identify those items and remove them from the home.

Cleaning, Sanitizing and Deodorization. With water in the home, soaking into things, there’s no doubt that you are going to want to sanitize and deodorize your home. We can do this by using our industry-leading equipment along with time-tested techniques.

Drying. Once the bulk of the water has been removed, there’s probably water that can’t be seen by the naked eye. We will use cutting-edge equipment to help remove that excess water and moisture so that we can reduce the risk of mold.

Monitoring. As your home is going through the drying process, we will reach out to you by phone and through site visits daily. Our job is to ensure that the drying process is working, and we can adjust equipment as needed to help speed up the process.

Repairs and Construction. Once the water extraction is complete, the real work begins! We can do it all, large or small. We will handle any reconstruction or repair that you need—and we work to help keep the cost down by being your one-stop shop.

When water damage strikes, make the call to SERVPRO for A-to-Z cleanup and restoration. We’ll make your damaged property look “Like it never even happened.”